FAQs & Troubleshooting
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MFC-J497DW
277 Results
1.
Replace Ink
2.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
3.
Check the Print Quality
4.
What is Brother iPrint&Scan?
5.
One or more of my colors are not printing (blank).
6.
Print using only the black ink cartridge when the Color cartridges have run out.
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
8.
Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
9.
Ink Low
10.
Clean the Print Head from Your Brother Machine
11.
Add your Brother machine with AirPrint (macOS)
12.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
13.
(Video) Load A4/Letter paper
14.
How to identify your Operating System (OS).
15.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
16.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
17.
Setup a Brother machine on a wireless (Wi-Fi) network.
18.
My Brother machine could not be found over the network when I installed drivers on my computer.
19.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
20.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
21.
Uninstall the Brother Software and Drivers (Windows)
22.
I cannot print using my Brother machine on a wireless network (Mac)
23.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
24.
Cannot Detect
25.
Set up your Brother machine on a wireless network.
26.
Paper Jam
27.
The edge of glossy paper is smudged.
28.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
29.
(Video) Unpack your Brother machine
30.
(Video) Install Ink Cartridges