FAQs & Troubleshooting
Latest |
MFC-9840CDW
362 Results
1. 02/14/2024
I cannot print using my Brother machine on a wireless network (Mac)
2. 02/14/2024
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
3. 01/31/2024
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
4. 08/10/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
5. 06/27/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
6. 06/08/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
7. 06/01/2023
Delete print jobs from the print queue.
8. 05/16/2023
I cannot print from my computer via USB.
9. 04/26/2023
I cannot print using my Brother machine on a wired network. (Windows/macOS)
10. 04/10/2023
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
11. 04/07/2023
I cannot print using my Brother machine on a wireless network (Windows)
12. 03/27/2023
"Offline" appears on the Status Monitor.
13. 03/27/2023
Install the built-in drivers (For Windows 8 and Windows 10)
14. 03/27/2023
Change the printer driver settings (Windows/macOS)
15. 03/27/2023
The printer status is Offline or Paused.
16. 03/24/2023
Open the Status Monitor
17. 03/17/2023
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
18. 03/17/2023
I can print but cannot scan via network. (For Windows)
19. 03/17/2023
Open the "Scanners and Cameras" and Properties.
20. 02/15/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
21. 02/14/2023
Scan and save a document in PDF format (Scan to File)
22. 02/14/2023
Configure or change the settings of the ControlCenter 2 or 3 scanning options
23. 02/14/2023
Scan a document in Windows 8 and Windows 10.
24. 02/14/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
25. 12/19/2022
Can I use non-Brother or third party supplies with the Brother machine?
26. 12/19/2022
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
27. 12/13/2022
How to identify your Operating System (OS).
28. 11/16/2022
Paper size settings are unavailable when I print from OpenOffice (Linux)
29. 11/15/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
30. 11/15/2022
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.