FAQs & Troubleshooting
Popular |
MFC-9840CDW
364 Results
1.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
2.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
5.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
6.
Printouts have wrinkles.
7.
I cannot save a file downloaded from the Brother support website (For Windows)
8.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
9.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
10.
White lines or bands or ribbing appear across the page.
11.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
12.
What is Brother iPrint&Scan?
13.
How to identify your Operating System (OS).
14.
Can I print from and scan to iPhone, iPod touch and iPad?
15.
When I send a fax from the machine, an error "not register." or "not registered." is displayed.
16.
I cannot connect to the Active Directory running on Windows Server 2003 using the LDAP feature. The error message "error code=8" appears at the end of the configuration using Web Based Management, or "Server Time-out" error message appears on the LCD. What should I do?
17.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
18.
Set up your Brother machine on a wireless network.
19.
Scan a document from a Windows XP application
20.
What driver package format is supported by my Linux distribution?
21.
ControlCenter3 displays a blank screen at startup (Windows)
22.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
23.
Adjust color settings by using the custom setting in the printer driver
24.
I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
25.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
26.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
27.
How do I clear the message "Jam Rear" from the LCD display?
28.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
29.
Color around the edge of printing is incorrect.
30.
Vertical colored streaks or bands appear on the page.