FAQs & Troubleshooting
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MFC-9450CDN
337 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
4.
Can I program my Brother machine to dial a predefined number before every fax number I dial?
5.
I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
6.
Scan and save a document in PDF format (Scan to File)
7.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
8.
What is Distinctive Ring and how do I program it?
9.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
10.
Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
Configure a cover page for PC-FAX.
13.
Scan multiple pages into one file instead of each scan being saved as a separate file.
14.
How do I clear the message "No Waste Toner"?
15.
The image is ghosted.
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
18.
How do I forward a fax to another fax machine when my machine has a mechanical problem?
19.
What is the "Station ID" and how do I set it?
20.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
21.
I cannot install Brother drivers on Debian 10 or later (Linux)
22.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
23.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
24.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
25.
When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."
26.
Tips for copy/scanning and preventing document jams
27.
The printer status is Offline or Paused.
28.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
29.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
30.
Color around the edge of printing is incorrect.