FAQs & Troubleshooting
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MFC-7840W
307 Results
1.
Set up your Brother machine on a wireless network.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
5.
How to identify your Operating System (OS).
6.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
7.
What is the recommended paper?
8.
I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
9.
I am using Windows. When I print a document, the printed page is blank. What should I do?
10.
Wireless setup is requesting a WPS PIN to complete the setup
11.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
12.
Can I print from or scan to Android™ Smartphone?
13.
The paper is skewed when it's printed.
14.
Why doesn't the machine answer when receiving a call?
15.
What is the BRAdmin Professional software used for?
16.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
17.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
18.
Scan from the Brother iPrint&Scan application using Windows Phone.
19.
I cannot find some option in the Printing preferences. (For Windows)
20.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
21.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
22.
Discover the MAC address of the Brother network card
23.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
24.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
25.
I can print but cannot scan via network. (For Windows)
26.
Scan and save a document in PDF format (Scan to File)
27.
I am asked to enter a password when starting the Remote Setup application. What is the password?
28.
Can I set my Brother machine to forward the faxes I receive to another location?
29.
Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
30.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).