FAQs & Troubleshooting
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MFC-6490CW
348 Results
1.
How can I print, fax, copy and scan using A3/Ledger size paper?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
I cannot install Brother drivers on Debian 10 or later (Linux)
4.
How to identify your Operating System (OS).
5.
What driver package format is supported by my Linux distribution?
6.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
7.
I cannot save a file downloaded from the Brother support website (For Windows)
8.
What is Brother iPrint&Scan?
9.
I cannot find some option in the Printing preferences. (For Windows)
10.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
11.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
12.
Preview the faxes I receive before I print them.
13.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
14.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
15.
Can I print from or scan to Android™ Smartphone?
16.
Scan and save a document in PDF format (Scan to File)
17.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
18.
Print using only the black ink cartridge when the Color cartridges have run out.
19.
Can I use voice mail on the same line as my Brother machine?
20.
When I print, the pages are smudged with ink. What should I do?
21.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
22.
Load paper in the paper tray
23.
When I make a copy the image or text is cut off. What can I do?
24.
I cannot print using my Brother machine on a wireless network (Mac)
25.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
26.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
27.
Why doesn't the machine answer when receiving a call?
28.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
29.
One or more of my colors are not printing (blank). What can I do?
30.
Replace Ink