1.

I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?

2.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

3.

I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?

4.

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

5.

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)

6.

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

7.

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

8.

I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?

9.

The printer status is Offline or Paused.

10.

Change the printer driver settings (Windows/macOS)

11.

One or more of my colors are not printing (blank). What can I do?

12.

I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

13.

I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.

14.

Cannot print after a Windows 10 update (June 2020)

15.

When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?

16.

How do I know which receive mode to select?

17.

Can I confirm that the FAX was sent correctly?

18.

What is the BRAdmin Professional software used for?

19.

My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?

20.

The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).

21.

The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)

22.

I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".

23.

The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?

24.

What does "NG" or "ERROR" on the Transmission Verification Report mean?

25.

I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.

26.

I'm using Macintosh®. What are the settings in the Scanner window used for?

27.

How do I uninstall MFL Pro Suite for Windows® XP users?

28.

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

29.

Can I print from and scan to iPhone, iPod touch and iPad?

30.

Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.