FAQs & Troubleshooting
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MFC-495CW
324 Results
1.
Load paper in the paper tray
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
One or more of my colors are not printing (blank). What can I do?
5.
Paper Jam
6.
Ink Low
7.
How do I store Speed Dial numbers on my Brother machine for easy dialing?
8.
Why doesn't the machine answer when receiving a call?
9.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
10.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
11.
The printer status is Offline or Paused.
12.
Replace Ink
13.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
14.
Load photo paper into my machine.
15.
I still receive the error message "Paper Jam" after I removed the jammed paper.
16.
Is my Brother machine compatible with Windows Vista?
17.
Can I confirm that the FAX was sent correctly?
18.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
19.
How do I factory reset the network settings?
20.
How do I load envelopes into my machine?
21.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
22.
How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
23.
What is Brother iPrint&Scan?
24.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
25.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
26.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
27.
How to identify your Operating System (OS).
28.
Can I print from or scan to Android™ Smartphone?
29.
Can I print from and scan to iPhone, iPod touch and iPad?
30.
When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.