FAQs & Troubleshooting
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MFC-420CN
295 Results
1.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
2.
Can I print from or scan to Android™ Smartphone?
3.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
4.
Does NC-2200w work with Windows Vista?
5.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
6.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
8.
One or more of my colors are not printing (blank). What can I do?
9.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
10.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
11.
I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
12.
Can I print from and scan to iPhone, iPod touch and iPad?
13.
How many times will my Brother machine automatically redial a busy number?
14.
The printer status is Offline or Paused.
15.
Functions supported in the Windows 7 built-in drivers
16.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
17.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
18.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
19.
I'm using Macintosh®. What are the settings in the Scanner window used for?
20.
Install the built-in drivers (For Windows 8 and Windows 10)
21.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
22.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
23.
What is the BRAdmin Professional software used for?
24.
Scan and save a document in PDF format (Scan to File)
25.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
26.
I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
27.
Discover the MAC address of the Brother network card
28.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
29.
How do I clear Machine Error 46?
30.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.