FAQs & Troubleshooting
Popular |
MFC-3100C
129 Results
1.
Thick paper (postcard/envelope etc.) cannot be loaded properly.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
Windows 10 Support Information
5.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
6.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
7.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
10.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
11.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
12.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
13.
How to identify your Operating System (OS).
14.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
15.
I cannot print from my computer via USB.
16.
Change the printer driver settings (Windows/macOS)
17.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
18.
The printer status is Offline or Paused.
19.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
20.
Functions supported in the Windows 7 built-in drivers
21.
When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
22.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
23.
Why doesn't the machine answer when receiving a call?
24.
Can I reduce the size of a received fax on this machine?
25.
My FAX/MFC will not Dial. Why?
26.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
27.
I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
28.
I'm using Macintosh. What is the PreScan option used for?
29.
How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
30.
Open the Control Panel (For Windows)