FAQs & Troubleshooting
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QL-800
201 Results
1.
Where can I download the latest P-touch Editor for Mac?
2.
2-color Printing is not possible.
3.
I cannot install the printer driver.
4.
The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
5.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
6.
How to identify your Operating System (OS) for Windows or Mac
7.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
8.
I got an error while installing the printer driver. (Linux®)
9.
How to uninstall the printer driver and software
10.
When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
11.
I cannot print.
12.
How can I reset the printer?
13.
I cannot print and get an error message "Black/Red media is installed." (P-touch Editor for Windows)
14.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
15.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
16.
Using the Printer Setting Tool (for Mac)
17.
Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
18.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
19.
Which label printers are compatible with iPrint&Label? (iPrint&Label)
20.
Installing the software
21.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
22.
What Android™ mobile application can I use?
23.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
24.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
25.
How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
26.
I cannot print LibreOffice documents in landscape orientation. (Linux®)
27.
How to install Brother software on a computer not connected to the Internet
28.
Using the Printer Setting Tool (for Windows)
29.
Where can I find my Brother printer's serial number?
30.
I cannot save a file downloaded from the Brother support website (For Windows)