FAQs & Troubleshooting
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HL-5170DN
139 Results
1.
The printer status is Offline or Paused.
2.
Can I print from or scan to Android™ Smartphone?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
How do I install the Optional Tray Unit? - For USA and Canada
5.
How do I change the print server password?
6.
I cannot install Brother drivers on Debian 10 or later (Linux)
7.
How do I install additional memory?
8.
Print command (LPR) (Linux)
9.
I am unable to print from a client PC to a printer on a print server. (Linux)
10.
Download a file from the "Downloads" section and save it to Windows 8 computer.
11.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
12.
What is the password for the print server when connected to a network? What is the user name and password for web browser access?
13.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
14.
What is a "Generic PCL Driver"?
15.
White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
16.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
17.
Can I print using the IPP protocol on Windows XP?
18.
What is the printable area per page?
19.
How do I clear paper jams?
20.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
21.
The downloaded driver's name is different from my machine's name. (Linux)
22.
I want to print using CUPS while keeping SELinux enabled. (Linux)
23.
What is the difference between the toner cartridge and the drum unit?
24.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
25.
I cannot print from my computer via network. (For Windows)
26.
Does NC-2200w work with Windows Vista?
27.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
28.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
29.
Paper size settings are unavailable when I print from OpenOffice (Linux)
30.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)