FAQs & Troubleshooting
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HL-5170DN
139 Results
1.
The printer status is Offline or Paused.
2.
What kind of memory can I use?
3.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
Does NC-2200w work with Windows Vista?
6.
Printouts have a curl or wave.
7.
What is the printable area per page?
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
9.
How to identify your Operating System (OS).
10.
I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
11.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
12.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
13.
Functions supported in the Windows 7 built-in drivers
14.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
15.
What is a "Generic PCL Driver"?
16.
Printouts have toner specks.
17.
Printouts (envelopes) have creases.
18.
Printouts have wrinkles or creases.
19.
Can I print from DOS applications?
20.
How do I install the Optional Tray Unit? - For USA and Canada
21.
What is the BRAdmin Professional software used for?
22.
How do I change the print server password?
23.
I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
24.
All the lights are flashing together. Red Status and amber Paper, Toner, Drum lights are all flashing.
25.
When I connect the Brother machine to a USB hub, it doesn't work correctly.
26.
I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
27.
Where do I find the complete User's Guide?
28.
I cannot install Brother drivers on Debian 10 or later (Linux)
29.
What driver package format is supported by my Linux distribution?
30.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)