FAQs & Troubleshooting
Latest |
Innov-is XE2
150 Results
1. 03/12/2024
Stitches are skipped
2. 03/08/2024
What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
3. 03/08/2024
What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
4. 02/29/2024
Introducing the Brother Artspira application
5. 02/20/2024
Fabric puckers
6. 02/06/2024
I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
7. 02/02/2024
How to connect your machine and transfer data to Artspira
8. 01/25/2024
How to set up the wireless network connection with the wizard on the machine
9. 12/19/2023
How to embroider an appliqué pattern [Video instructions]
10. 12/11/2023
E92001 appears on the Artspira app screen.
11. 10/26/2023
How to stitch the 10 bonus designs on Artspira [Video instructions]
12. 10/13/2023
Introducing Brother My Design Snap application
13. 10/13/2023
Introducing Brother My Stitch Monitor application
14. 10/12/2023
Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
15. 09/11/2023
The App shows the message "No Supported Machines Found".
16. 08/28/2023
E96001 appears on the Artspira app screen.
17. 08/28/2023
M5613201 appears on the Artspira app screen.
18. 08/28/2023
M5612301 appears on the Artspira app screen.
19. 08/28/2023
M4345001 appears on the Artspira app screen.
20. 08/28/2023
List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
21. 08/24/2023
Tutorial videos on how to use the machine [Video instructions]
22. 08/21/2023
How do I clean the race?
23. 06/23/2023
M1332002 appears on the Artspira app screen.
24. 05/02/2023
Where do I put the oil in my machine?
25. 01/24/2023
"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
26. 01/24/2023
"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
27. 01/18/2023
"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
28. 11/30/2022
How to Change Embroidering Order (My Connection) [Video]
29. 09/26/2022
Data cannot be saved to a USB flash drive
30. 09/26/2022
Data cannot be saved to the machine