FAQs & Troubleshooting
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DS-700D
54 Results
1.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
2.
When I calibrate I get a "White-only" calibration message.
3.
I cannot open the scanned document (For Windows).
4.
Calibrate your scanner. (For Windows)
5.
Install PaperPort™ 12SE onto Windows 10.
6.
Scan a document in Windows 8 and Windows 10.
7.
Calibrate your scanner. (For Macintosh)
8.
Open the "Scanners and Cameras" and Properties.
9.
File size of the scanned document.
10.
I can no longer choose the program I want to use to scan a document. (For Windows)
11.
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)
12.
My scanned images have black lines running through them, blank spaces, or just overall bad quality.
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
Install the scanner driver (For Mac OS X 10.4 - 10.10)
15.
When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.
16.
Clean the scanner. (For Macintosh)
17.
Install Presto!® BizCard® onto Windows 10.
18.
Turn off the scanner.
19.
Install the DSmobile Scan application. (For Windows users only)
20.
Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)
21.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
22.
I cannot save a file downloaded from the Brother support website (For Windows)
23.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
24.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
25.
Download a file from the "Downloads" section and save it to Windows 8 computer.
26.
Open the Control Panel (For Windows)
27.
Items included in the original packaging.
28.
I do not have or lost the black and white calibration sheet.
29.
What scanning modes are available in DSmobileSCAN II?
30.
What paper sizes are available in DSmobileSCAN II?