FAQs & Troubleshooting
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DCP-L2640DW
143 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
What is the default password for my Brother machine?
2.
How to identify your Operating System (OS).
3.
What is the default password for my BRAdmin or Web Based Management?
4.
Document Jam
5.
(Video) Set up your Brother machine
6.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
7.
What driver package format is supported by my Linux distribution?
8.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
9.
Set up your Brother machine on a wireless network (Windows/macOS)
10.
I cannot install Brother drivers on Debian 10 or later (Linux)
11.
Cannot Print ##
12.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
13.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
Cartridge Error
16.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
17.
Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
18.
I cannot print on a wireless (Wi-Fi) network (Windows)
19.
(Video) Document is Jammed in the Top of the ADF Unit
20.
Enable the Brother machine's network interface.
21.
Install the Brother Mobile Connect application (for mobile device)
22.
Delete print jobs from the print queue.
23.
Toner Ended
24.
Toner Low or Prepare New Toner Cartridge
25.
(Video) Paper is Jammed in the 2-sided Tray
26.
(Video) Paper is Jammed inside the Machine
27.
(Video) Paper is Jammed in the Paper Tray
28.
Black lines down the page
29.
The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
30.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)