FAQs & Troubleshooting
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DCP-8040
186 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
Does NC-2200w work with Windows Vista?
4.
Can I use non-Brother or third party supplies with the Brother machine?
5.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
Can I print from or scan to Android™ Smartphone?
8.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
9.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
10.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
11.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
12.
How do I install additional memory?
13.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
14.
Print the Network Configuration page
15.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
16.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
17.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
18.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
19.
How to identify your Operating System (OS).
20.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
21.
How do I uninstall MFL Pro Suite for Windows® XP users?
22.
Can I print from DOS applications?
23.
How do I install the Optional Tray Module?
24.
What driver package format is supported by my Linux distribution?
25.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
26.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
27.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
28.
Cannot print after a Windows 10 update (June 2020)
29.
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
30.
Delete print jobs from the print queue.