FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/dcp7040_us_as.jpg)
DCP-7040
174 Results
1.
Scan and save a document in PDF format (Scan to File)
2.
How to identify your Operating System (OS).
3.
I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
4.
Replace the toner cartridge
5.
Configure the Scan to Email Feature (Linux)
6.
I cannot install Brother drivers on Debian 10 or later (Linux)
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
How do I clear paper jams inside the machine?
10.
What driver package format is supported by my Linux distribution?
11.
Pre-Required Procedures (Linux)
12.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
13.
Delete print jobs from the print queue.
14.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
15.
Locate files scanned with ControlCenter3 (For Windows)
16.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
17.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
18.
I cannot find some option in the Printing preferences. (For Windows)
19.
I am using Windows. When I print a document, the printed page is blank. What should I do?
20.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
21.
Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
22.
Is my Brother machine compatible with Windows Vista?
23.
Can I print from or scan to Android™ Smartphone?
24.
Make copies using my Brother machine.
25.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
28.
The printer status is Offline or Paused.
29.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
30.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?