FAQs & Troubleshooting
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1.
The scanning speed is slow when scanning from my machine. (Windows)
2.
(Video) Replace the Roller Kit
3.
Uninstall the drivers. (macOS 10.14 - macOS 12)
4.
Command List of brscan. (Linux)
5.
I cannot install Brother drivers on Debian 10 or later (Linux)
6.
What driver package format is supported by my Linux distribution?
7.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
8.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
9.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
10.
Configure the Scan to Email Feature (Linux)
11.
Your Brother machine cannot scan. / Scanning has stopped.
12.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
13.
I cannot save a file downloaded from the Brother support website (For Windows)
14.
Download a file from the "Downloads" section and save it to Windows 8 computer.
15.
How to identify your Operating System (OS).
16.
Uninstall the drivers. (macOS 13 or greater)
17.
Uninstall the Brother Software and Drivers (Windows)
18.
Delete a network scanner entry. (Linux)
19.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
20.
Check the firmware version.
21.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
22.
Change the brscan5 scan settings using XSane (Linux)
23.
Where can I download Brother iPrint&Scan application for Mac?
24.
Important points for specifying the scan area (Linux)
25.
Update the Driver or Firmware for your Brother machine