FAQs & Troubleshooting
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1.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
Uninstall the Brother Software and Drivers (Windows)
4.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
5.
The scanning speed is slow when scanning from my machine. (Windows)
6.
What driver package format is supported by my Linux distribution?
7.
Check the firmware version.
8.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
9.
What is Power PDF?
10.
Your Brother machine cannot scan. / Scanning has stopped.
11.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
12.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
13.
I cannot install Brother drivers on Debian 10 or later (Linux)
14.
Configure the Scan to Email Feature (Linux)
15.
Change the brscan5 scan settings using XSane (Linux)
16.
Where can I download Brother iPrint&Scan application for Mac?
17.
Command List of brscan. (Linux)
18.
Delete a network scanner entry. (Linux)
19.
Important points for specifying the scan area (Linux)
20.
Update the Driver or Firmware for your Brother machine
21.
I cannot save a file downloaded from the Brother support website (For Windows)
22.
Download a file from the "Downloads" section and save it to Windows 8 computer.
23.
(Video) Replace the Roller Kit
24.
How to identify your Operating System (OS).
25.
Uninstall the drivers. (macOS 13 or greater)
26.
Uninstall the drivers. (macOS 10.14 - macOS 12)