FAQs & Troubleshooting
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104 Results
1.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
2.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
3.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
4.
Your Scanner Cannot Be Detected on the Network During Installation
5.
Configuring frequently-used scan settings on your computer.
6.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
7.
If You Want to Check that Your Network Devices are Working Correctly
8.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
9.
Scan multiple pages into one file instead of each scan being saved as a separate file.
10.
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
11.
Load Documents
12.
My Brother machine could not be found over the network when I installed drivers on my computer.
13.
"Multifeed detection" or "Multifeed Detection Error"
14.
How to identify your Operating System (OS).
15.
Can I print from or scan to Android™ Smartphone?
16.
Can I print from and scan to iPhone, iPod touch and iPad?
17.
Check your machine's IP Address or Node Name
18.
Reset the Scheduled maintenance counter
19.
What is Brother Web Connect?
20.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
21.
Can not scan a long document.
22.
Duplex (two-sided) scan
23.
Clean the scanner
24.
I cannot save a file downloaded from the Brother support website (For Windows)
25.
Download a file from the "Downloads" section and save it to Windows 8 computer.
26.
Paper suitable for scanning
27.
Discover the MAC address of the Brother network card
28.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
29.
Out of Memory
30.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)