FAQs & Troubleshooting
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42 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
Update the Driver or Firmware for your Brother machine
2.
Check the firmware version.
3.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
4.
Wireless setup is requesting a WPS PIN to complete the setup
5.
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
6.
I cannot set up my machine using Brother Mobile Connect app. (Android™)
7.
I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
8.
A security warning appears when accessing Web Based Management via HTTPS.
9.
My PC does not have a USB port or the USB cable and USB port shape are different.
10.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
11.
What is Power PDF?
12.
What is the default password for my Brother machine?
13.
What driver package format is supported by my Linux distribution?
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
How to identify your Operating System (OS).
16.
Install the Output Tray
17.
I cannot install Brother drivers on Debian 10 or later (Linux)
18.
The LCD displays an error code when I use Web icon (Brother Web Connect).
19.
Important points you need to confirm before configuring your Brother machine for a wireless network.
20.
Discover the MAC address of the Brother network card
21.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
22.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
23.
Set up your Brother machine on a wireless network. (Windows/macOS)
24.
Uninstall the Brother Software and Drivers (Windows)
25.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
26.
Check your machine's IP Address or Node Name
27.
The scanning speed is slow when scanning from my machine. (Windows)
28.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
29.
Where can I download Brother iPrint&Scan application for Mac?
30.
Command List of brscan. (Linux)