FAQs & Troubleshooting
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42 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
Update the Driver or Firmware for your Brother machine
2.
Wireless setup is requesting a WPS PIN to complete the setup
3.
Discover the MAC address of the Brother network card
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
Check your machine's IP Address or Node Name
6.
What is the default password for my Brother machine?
7.
I cannot save a file downloaded from the Brother support website (For Windows)
8.
Check the firmware version.
9.
How to identify your Operating System (OS).
10.
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
11.
What is Power PDF?
12.
I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
13.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
14.
Where can I download Brother iPrint&Scan application for Mac?
15.
Delete a network scanner entry. (Linux)
16.
I cannot set up my machine using Brother Mobile Connect app. (Android™)
17.
The scanning speed is slow when scanning from my machine. (Windows)
18.
My PC does not have a USB port or the USB cable and USB port shape are different.
19.
Install the Output Tray
20.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
21.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
22.
A security warning appears when accessing Web Based Management via HTTPS.
23.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
24.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
25.
I cannot install Brother drivers on Debian 10 or later (Linux)
26.
Configure the Scan to Email Feature (Linux)
27.
What driver package format is supported by my Linux distribution?
28.
Change the brscan5 scan settings using XSane (Linux)
29.
Command List of brscan. (Linux)
30.
Important points for specifying the scan area (Linux)