FAQs & Troubleshooting
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40 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
Where can I download Brother iPrint&Scan application for Mac?
2.
Wireless setup is requesting a WPS PIN to complete the setup
3.
How to identify your Operating System (OS).
4.
What is the default password for my Brother machine?
5.
I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
6.
The scanning speed is slow when scanning from my machine. (Windows)
7.
My PC does not have a USB port or the USB cable and USB port shape are different.
8.
A security warning appears when accessing Web Based Management via HTTPS.
9.
Set up your Brother machine on a wireless network (Windows/macOS)
10.
Check the firmware version.
11.
Install the Output Tray
12.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
13.
Discover the MAC address of the Brother network card.
14.
Check your machine's IP Address or Node Name
15.
I cannot set up my machine using Brother Mobile Connect app. (Android™)
16.
What is Power PDF?
17.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
18.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
19.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
20.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
21.
I cannot install Brother drivers on Debian 10 or later (Linux)
22.
Configure the Scan to Email Feature (Linux)
23.
What driver package format is supported by my Linux distribution?
24.
Change the brscan5 scan settings using XSane (Linux)
25.
Command List of brscan. (Linux)
26.
Delete a network scanner entry. (Linux)
27.
Important points for specifying the scan area (Linux)
28.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
29.
Update the Driver or Firmware for your Brother machine
30.
Your Brother Machine Cannot Scan over the Network *