FAQs & Troubleshooting
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PT-9600
112 Results
1.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
2.
I cannot save a file downloaded from the Brother support website (For Windows)
3.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
4.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
5.
How do I transfer label templates with P-touch Transfer Express?
6.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
7.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
8.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
9.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
10.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
11.
Where can I find my Brother printer's serial number?
12.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
13.
(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
14.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
15.
(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
16.
(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
17.
How to identify your Operating System (OS) for Windows or Mac
18.
How do I clear the display?
19.
(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
20.
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
21.
(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
22.
How can I make vertical labels? (P-touch Editor 5.1 for Mac)
23.
How do I transfer label or slip templates?
24.
The printing date/time is not printed. (P-touch Editor 5.x for Windows)
25.
The half cut is either too deep or not deep enough.
26.
Printing is not possible. (P-touch Editor 5.0 for Mac)
27.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
28.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
29.
Printing is not possible. (USB connection)
30.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.