FAQs & Troubleshooting
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PT-9500PC
165 Results
1.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
2.
How to identify your Operating System (OS) for Windows or Mac
3.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
4.
The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
5.
How to open the Devices and Printers window
6.
I cannot save a file downloaded from the Brother support website (For Windows)
7.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
8.
The paper settings specified from the server computer are not reflected on the client computer.
9.
I cannot find the template files. (P-touch Editor 3.x for Mac)
10.
I have an occasional printing problem.
11.
Adding a custom media size for continuous tape / roll (Linux®)
12.
(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
13.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
14.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
15.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
16.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
17.
Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
18.
How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
19.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
20.
Printing is not possible. (USB connection)
21.
Suddenly my print server stopped printing.
22.
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
23.
The Windows Logo testing warning appears during installation. Is it OK to install the driver?
24.
Creating a label with GIMP (Linux®)
25.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
26.
How can I make vertical labels? (P-touch Editor 5.1 for Mac)
27.
Can I print from any software other than P-touch Editor? (for Windows)
28.
The printing date/time is not printed. (P-touch Editor 5.x for Windows)
29.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
30.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.