FAQs & Troubleshooting
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MFC-J6720DW
249 Results
31.
Unable to Print 3X
32.
Change the printer driver settings (Windows/macOS)
33.
The printer status is Offline or Paused.
34.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
35.
Replace Ink
36.
Reset the network settings to the factory default.
37.
Configure and use PC-FAX (CUPS) (Linux)
38.
(Video) Load plain Letter/A4 paper
39.
Can I print from and scan to iPhone, iPod touch and iPad?
40.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
41.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
42.
When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
43.
How do I use Mopria™ Print Service (MPS) with my Brother machine?
44.
Easy Scan to E-mail
45.
I cannot save a file downloaded from the Brother support website (For Windows)
46.
Printing result in Windows Photo Viewer is light.
47.
Enable the Brother machine's network interface.
48.
Delete print jobs from the print queue.
49.
Paper tray not detected/ Paper tray #2 not detected
50.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
51.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
52.
I still receive the error message "Paper Jam" after I removed the jammed paper.
53.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
54.
Unable to Print 5X
55.
Select Receive mode.
56.
Can I print from or scan to Android™ Smartphone?
57.
The edge of glossy paper is smudged.
58.
No Ink Cartridge
59.
Cannot Detect
60.
Scan multiple pages into one file instead of each scan being saved as a separate file.