FAQs & Troubleshooting
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HL-3170CDW
181 Results
31.
Clean the drum unit
32.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expect.
33.
What is the BRAdmin Professional software used for?
34.
Turn the Toner Save Mode on or off.
35.
I cannot save a file downloaded from the Brother support website (For Windows)
36.
Discover the MAC address of the Brother network card
37.
Size Mismatch
38.
Fuser Error or Self-Diagnostic
39.
2-sided Disabled
40.
No Paper
41.
Clean the corona wire (video instructions available)
42.
Colored streaks or bands down the page
43.
Replace PF Kit xx
44.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
45.
Jam 2-sided
46.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
47.
Log Access Error
48.
What is Brother iPrint&Scan?
49.
Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
50.
No Tray
51.
Print both sides of paper or a booklet automatically
52.
No Waste Toner
53.
Drums End Soon/ Drum End Soon(X)
54.
Envelope creases
55.
Open the Control Panel (For Windows)
56.
Clean the LED head
57.
White streaks or bands down the page
58.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
59.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
60.
I cannot install Brother drivers on Debian 10 or later (Linux)