FAQs & Troubleshooting
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DCP-8040
186 Results
31.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
32.
The paper is skewed when it's printed.
33.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
34.
I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
35.
I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
36.
Scan a document in Windows 8 and Windows 10.
37.
Scan a document from a Windows XP application
38.
The "Brother MFL-Pro Control Center" or "ControlCenter2.0" does not pop up when the document is placed into the ADF unit.
39.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
40.
Can I use non-Brother or third party supplies with the Brother machine?
41.
What can happen if the wrong paper is used in your machine.
42.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
43.
Where is the full User's Guide? I can't find enough information in the paper manual.
44.
I continue to receive the Error Message "Runtime Error 2147417848 (80010108) Automation Error Brother MFL Pro Control Center" when I start Windows® XP. How can I remove it?
45.
I'm using Macintosh®. What are the settings in the Scanner window used for?
46.
Configure and use the Scan Key Tool (Linux)
47.
What driver package format is supported by my Linux distribution?
48.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
49.
Configure scan settings without administrator privileges (Linux)
50.
Windows 10 Support Information
51.
Open the Control Panel (For Windows)
52.
Can I print from and scan to iPhone, iPod touch and iPad?
53.
I am sharing my Brother machine. I can print but cannot scan.
54.
I cannot scan via USB. (Mac OS X)
55.
I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
56.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
57.
Scan a document from a Windows Vista application
58.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
59.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
60.
The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)