FAQs & Troubleshooting
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PT-9600
113 Results
31. 06/12/2023
How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
32. 06/12/2023
How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
33. 06/12/2023
How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
34. 06/12/2023
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
35. 06/12/2023
How to use the Numbering function (P-touch Editor 5.x for Windows)
36. 06/12/2023
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
37. 04/12/2023
Where can I find my Brother printer's serial number?
38. 03/01/2023
How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
39. 08/29/2022
Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
40. 05/23/2022
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
41. 05/02/2022
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
42. 04/18/2022
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
43. 03/31/2022
How to delete the registry information and files related to the printer driver
44. 03/28/2022
I connected multiple printers of the same model to one computer but can only print from one of them.
45. 03/28/2022
I cannot save a file downloaded from the Brother support website (For Windows)
46. 12/09/2021
How do I transfer label templates with P-touch Transfer Express?
47. 10/26/2021
P-touch Editor crashes when I open it on my Mac.
48. 10/08/2021
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
49. 07/27/2021
How do I transfer templates or other data from the computer to the printer?
50. 01/14/2021
How to make a label with a barcode (P-touch Editor 5.0 for Mac)
51. 01/13/2021
Can I directly operate my printer from a self-developed application software and print a label?
52. 11/27/2020
How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
53. 11/24/2020
How do I create an Address Label? (P-touch Editor 5.0 for Windows)
54. 11/18/2020
Printing is not possible. (P-touch Editor 5.0 for Mac)
55. 11/02/2020
The half cut is either too deep or not deep enough.
56. 10/30/2020
How do I print the inserted image maintaining its original size?
57. 10/15/2020
The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
58. 10/13/2020
How to use the Sequential Numbering function
59. 10/07/2020
How do I use a template? (P-touch Editor 5.1 for Mac)
60. 10/07/2020
How do I use a template? (P-touch Editor 5.0 for Mac)