FAQs & Troubleshooting
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PT-9500PC
165 Results
31. 06/12/2023
How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
32. 06/12/2023
How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
33. 06/12/2023
How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
34. 06/12/2023
How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
35. 06/12/2023
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
36. 06/12/2023
How to use the Numbering function (P-touch Editor 5.x for Windows)
37. 06/12/2023
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
38. 04/12/2023
Where can I find my Brother printer's serial number?
39. 03/01/2023
How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
40. 10/13/2022
Where can I download the latest P-touch Editor for Mac?
41. 05/23/2022
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
42. 05/18/2022
I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
43. 05/02/2022
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
44. 04/26/2022
I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
45. 04/18/2022
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
46. 03/31/2022
How to delete the registry information and files related to the printer driver
47. 03/28/2022
I connected multiple printers of the same model to one computer but can only print from one of them.
48. 03/28/2022
I cannot save a file downloaded from the Brother support website (For Windows)
49. 03/15/2022
I can no longer print from my computer, even though I was able to print previously.
50. 12/09/2021
Can I print from any software other than P-touch Editor? (for Windows)
51. 12/09/2021
The paper settings specified from the server computer are not reflected on the client computer.
52. 10/26/2021
P-touch Editor crashes when I open it on my Mac.
53. 01/14/2021
How to make a label with a barcode (P-touch Editor 5.0 for Mac)
54. 01/13/2021
Can I directly operate my printer from a self-developed application software and print a label?
55. 11/27/2020
How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
56. 11/25/2020
Share your printer in Windows 7 in a network-shared environment.
57. 11/24/2020
How do I create an Address Label? (P-touch Editor 5.0 for Windows)
58. 11/18/2020
Printing is not possible. (P-touch Editor 5.0 for Mac)
59. 11/13/2020
Printing is not possible. (P-touch Editor5.3 for Mac)
60. 11/02/2020
How can I eliminate the 25mm piece of tape that is produced prior to every label printed?