MFC-J5830DW(XL) FAQs & Troubleshooting MFC-J5830DW(XL) Not your product? Sort by: Updated Date Popularity 2 Results 1. 06/13/2017 I am having a issue receiving faxes. 2. 05/29/2013 I cannot receive a color fax. Fax FAQs & Troubleshooting