1. 03/27/2023

The printer status is Offline or Paused.

2. 07/19/2022

I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)

3. 03/31/2021

I cannot find some options in the Print dialog box (macOS 11 or later)

4. 03/24/2016

Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?

5. 06/29/2015

When I print or copy a document with fast mode, the printing is shifted too high on the paper.

6. 09/04/2013

Why do the color ink cartridges run out of ink even though I never or rarely print in color?

7. 06/06/2013

Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.

8. 02/09/2010

My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)