1. 17/03/2023

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

2. 25/10/2022

When I try to scan the A3/ Ledger size document using ScanSoft™ PaperPort™ 11SE, there is not "A3/ Ledger" in the paper size list. What should I do?

3. 11/10/2022

When I scan a document using ControlCenter, the scanned file size is too big.

4. 26/07/2022

Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?

5. 19/01/2021

ControlCenter3 displays a blank screen at startup (Windows)

6. 25/03/2016

A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.

7. 25/03/2016

Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.

8. 07/11/2011

When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).

9. 22/07/2008

When I scan the document with using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off. What should I do?

10. 18/08/2006

I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.

11. 18/08/2006

While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?