1. 16/05/2023

I cannot print from my computer via USB.

2. 27/03/2023

The printer status is Offline or Paused.

3. 09/05/2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

4. 16/07/2020

Cannot print after a Windows 10 update (June 2020)

5. 21/04/2015

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

6. 17/02/2014

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)

7. 26/11/2013

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)

8. 31/08/2011

I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.

9. 29/08/2011

I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.

10. 23/09/2010

I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)

11. 04/08/2009

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?

12. 17/07/2009

I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?