FAQs & Troubleshooting
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RJ-4040
130 Results
1.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
2.
Wi-Fi® indicator is lit in blue but the printer cannot communicate with other devices via Wi-Fi.
3.
A communication error occurs when printing via serial cable (RS-232C).
4.
Suddenly my print server stopped printing.
5.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
6.
Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
7.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
8.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
9.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
10.
When I print a long label or many labels continuously, printing suddenly stops.
11.
How do I connect RJ printer to my computer?
12.
How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
13.
How do I connect the printer to my computer via Wi-Fi®?
14.
Where can I find my Brother printer's serial number?
15.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
16.
I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
17.
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
18.
Printing is not possible. (USB connection)
19.
How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
20.
How do I transfer label or slip templates?
21.
When I print many continuous labels, part of the label data is printed twice.
22.
How do I create a label using a template? (P-touch Editor 5.x for Windows)
23.
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
24.
Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
25.
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
26.
I cannot save a file downloaded from the Brother support website (For Windows)
27.
What Android™ mobile application can I use?
28.
What iOS mobile application can I use?
29.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
30.
The paper settings specified from the server computer are not reflected on the client computer.