FAQs & Troubleshooting
Popular |
PJ-662
52 Results
1.
How to install the rechargeable Li-ion Battery (Optional)
2.
How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.6 / 10.7)
3.
How to charge the rechargeable Ni-MH battery
4.
How to install the rechargeable Ni-MH Battery (Optional)
5.
How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
6.
How to connect to a DC power outlet (Optional)
7.
Printing is not possible. (USB connection)
8.
How to connect to an AC power outlet (Optional)
9.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
10.
I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
11.
I cannot save a file downloaded from the Brother support website (For Windows)
12.
What Android™ mobile application can I use?
13.
How to connect to a DC power outlet (Optional)
14.
How do I switch between Infrared (IrDA) and Bluetooth®? (Windows only)
15.
Where can I find my Brother printer's serial number?
16.
How to charge the rechargeable Li-ion battery
17.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
18.
How do I connect the printer and my computer via USB cable?
19.
How to identify your Operating System (OS) for Windows or Mac
20.
How do I uninstall the printer driver?
21.
How do I connect the printer and my computer via Bluetooth®? (for Windows)
22.
The paper is jammed in the printer.
23.
Paper does not move through the printer even though the motor is running.
24.
The print quality is poor, and the image is too light or dark.
25.
How to open the Devices and Printers window
26.
Error messages do not appear when using the USB connection of my printer.
27.
What is the JPEG printing and how can I use it?
28.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
29.
What do the indicator lights mean?
30.
Paper moves through the printer, but nothing appears on the paper.