FAQs & Troubleshooting
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MFC-L9630CDN
152 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
3.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
4.
Set Telephone Line Compatibility for Interference and VoIP Systems
5.
Replace the Waste Toner Box
6.
Add your Brother machine with AirPrint (macOS)
7.
Download a file from the "Downloads" section and save it to Windows 8 computer.
8.
Paper is Jammed in the Back of the Machine
9.
The printer status is Offline or Paused.
10.
Paper is Jammed Inside the Machine
11.
Replace the Drum Unit
12.
Replace the Toner Cartridge
13.
The color of your printouts is not what you expected
14.
Paper is Jammed in the 2-sided Tray
15.
Tray 2 Error / Tray 3 Error / Tray 4 Error
16.
Cannot Detect
17.
Can I print in monochrome if one of the color toners run out?
18.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
19.
Enable the Brother machine's network interface.
20.
How to identify your Operating System (OS).
21.
Can I use non-Brother or third party supplies with the Brother machine?
22.
Reduce Toner Consumption
23.
The scanning speed is slow when scanning from my machine. (Windows)
24.
Remove Small Scraps of Paper Jammed in the ADF
25.
Use Universal Print (Windows)
26.
I cannot install Brother drivers on Debian 10 or later (Linux)
27.
I cannot print using my Brother machine on a wired network (Windows/macOS)
28.
Install the Brother Mobile Connect application (for mobile device)
29.
My Brother machine could not be found over the network when I installed drivers on my computer.
30.
Cannot Scan ##