FAQs & Troubleshooting
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MFC-J6935DW
343 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
5.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
6.
Check the Print Alignment from Your Brother Machine
7.
(Video) Load A3/Ledger paper
8.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
9.
(Video) Load A4/Letter paper
10.
What is Brother iPrint&Scan?
11.
Setup a Brother machine on a wireless (Wi-Fi) network.
12.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
13.
My Brother machine could not be found over the network when I installed drivers on my computer.
14.
One or more of my colors are not printing (blank).
15.
Paper Jam
16.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
17.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
18.
Paper is Jammed in the Back of the Machine
19.
Correct the Paper Feed to Clear Vertical Lines
20.
Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
21.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
22.
Set Your Station ID
23.
When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
24.
I cannot print using my Brother machine on a wireless network (Mac)
25.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
26.
I still receive the error message "Paper Jam" after I removed the jammed paper.
27.
The printer status is Offline or Paused.
28.
No Paper / No Paper Fed
29.
Use voice mail on the same line as my Brother machine.
30.
Document Jam