FAQs & Troubleshooting
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MFC-J6510DW
386 Results
1.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Paper Jam
4.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
5.
Load A3 or ledger paper and program my Brother machine to print on it.
6.
Improve poor print quality.
7.
What is Brother iPrint&Scan?
8.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
9.
How do I load paper?
10.
Connect your Brother machine to your mobile device via a wireless router or access point.
11.
I cannot find some option in the Printing preferences. (For Windows)
12.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
13.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
14.
Ink Low
15.
What is the recommended paper?
16.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
17.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
18.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
19.
Print using only the black ink cartridge when the Color cartridges have run out.
20.
When I print, the pages are smudged with ink.
21.
Can I print from or scan to Android™ Smartphone?
22.
I cannot print using my Brother machine on a wireless network (Windows)
23.
I cannot save a file downloaded from the Brother support website (For Windows)
24.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
25.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
26.
Change the number of times my Brother machine rings before it answers.
27.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
28.
"Offline" appears on the Status Monitor.
29.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
30.
Protect your Brother machine against unauthorised access over the network