FAQs & Troubleshooting
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MFC-J4710DW
388 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
Can I print from or scan to Android™ Smartphone?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Load paper in the paper tray.
5.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
6.
2-sided (duplex) scan
7.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
8.
Paper Jam (With Video Instructions)
9.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
10.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
11.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
12.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
13.
What is Brother iPrint&Scan?
14.
Print using only the black ink cartridge when the Color cartridges have run out.
15.
Improve poor print quality.
16.
I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions)
17.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
18.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
19.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
20.
Replace Ink
21.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
22.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
23.
Low Temperature
24.
I cannot install Brother drivers on Debian 10 or later (Linux)
25.
What driver package format is supported by my Linux distribution?
26.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
27.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
28.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
29.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
30.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.