FAQs & Troubleshooting
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MFC-9450CDN
338 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
What is Brother iPrint&Scan?
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
Can I print from or scan to Android™ Smartphone?
5.
Adjust color settings by using the custom setting in the printer driver
6.
The printer status is Offline or Paused.
7.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
8.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
9.
Confirm that a FAX I sent was received correctly
10.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
11.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
12.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
13.
Scan and save a document in PDF format (Scan to File)
14.
White spots or hollow print appears.
15.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
16.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
17.
I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
18.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
19.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
20.
How do I turn off/on the Toner Save Mode?
21.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
22.
Can I program my Brother machine to dial a predefined number before every fax number I dial?
23.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
24.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
25.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
26.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
27.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
28.
I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
29.
Tips for copy/scanning and preventing document jams
30.
How do I clear the message "Jam MP Tray" from the LCD display?