FAQs & Troubleshooting
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MFC-790CW
336 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
Print using only the black ink cartridge when the Color cartridges have run out.
3.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
4.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
5.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
6.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
7.
Paper Jam
8.
Replace Ink
9.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
10.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
11.
Can I print from or scan to Android™ Smartphone?
12.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
13.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
14.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
15.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
16.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
17.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
18.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
19.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
20.
One or more of my colors are not printing (blank). What can I do?
21.
I cannot make borderless prints.
22.
How to identify your Operating System (OS).
23.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
24.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
25.
Wrong Paper Size
26.
Cannot print after a Windows 10 update (June 2020)
27.
I cannot print using my Brother machine on a wireless network (Windows)
28.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
29.
What is Brother iPrint&Scan?
30.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.