FAQs & Troubleshooting
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MFC-7360N
304 Results
1.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
2.
No Paper
3.
REPLACE DRUM
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
Replace Toner
6.
Page skewed
7.
JAM INSIDE
8.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
9.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
10.
Clean the paper pick-up roller (video instructions available)
11.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
12.
"Offline" appears on the Status Monitor.
13.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
14.
Setup and use Brother PC-FAX receiving
15.
Can I print from and scan to iPhone, iPod touch and iPad?
16.
Drum Error (Drum!)
17.
Confirm that a FAX I sent was received correctly
18.
I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
19.
I am asked to enter a password when starting the Remote Setup application. What is the password?
20.
MANUAL FEED
21.
How to identify your Operating System (OS).
22.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
23.
Can I print from or scan to Android™ Smartphone?
24.
Drum Stop
25.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
26.
Document Jam
27.
I cannot send a fax using PC-FAX (Windows 10)
28.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
29.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
30.
TONER ENDED