FAQs & Troubleshooting
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MFC-640CW
301 Results
1.
Can I print from or scan to Android™ Smartphone?
2.
Scan and save a document in PDF format (Scan to File)
3.
What driver package format is supported by my Linux distribution?
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5.
The printer status is Offline or Paused.
6.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
7.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
8.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
9.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
10.
How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
11.
When I print, the pages are smudged with ink. What should I do?
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
Delete print jobs from the print queue.
14.
Can I confirm that the FAX was sent correctly?
15.
Can I print from and scan to iPhone, iPod touch and iPad?
16.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
17.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
18.
I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
19.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
20.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
21.
I cannot install Brother drivers on Debian 10 or later (Linux)
22.
Pre-Required Procedures (Linux)
23.
Download a file from the "Downloads" section and save it to Windows 8 computer.
24.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
25.
How do I set a password on my Brother network card?
26.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
27.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
28.
One or more of my colors are not printing (blank). What can I do?
29.
Why doesn't the machine answer when receiving a call?
30.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?