FAQs & Troubleshooting
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MFC-5460CN
282 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
3.
The printer status is Offline or Paused.
4.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
5.
Which E-mail packages are compatible with ControlCenter3?
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
8.
How do I load 10 x 15 Glossy paper into my machine?
9.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
10.
Protect your Brother machine against unauthorised access over the network
11.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
12.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
13.
I cannot install Brother drivers on Debian 10 or later (Linux)
14.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
15.
One or more of my colors are not printing (blank). What can I do?
16.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
17.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
18.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
19.
When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
20.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
21.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
22.
The edge of glossy paper is smudged.
23.
Scan and save a document in PDF format (Scan to File)
24.
Scan multiple pages into one file instead of each scan being saved as a separate file.
25.
When I print, the pages are smudged with ink. What should I do?
26.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
27.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
28.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
29.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
30.
What is the BRAdmin Professional software used for?