FAQs & Troubleshooting
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QL-820NWB
225 Results
1.
Where can I download the latest P-touch Editor for Mac?
2.
The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
3.
Installing the software
4.
How do I transfer label or slip templates?
5.
How do I connect the printer and my mobile device via Bluetooth®?
6.
Can I use the app with my iPad? (iPrint&Label)
7.
How to print a label using AirPrint (For Mac)
8.
Which label printers are compatible with iPrint&Label? (iPrint&Label)
9.
I cannot connect my printer and print via Bluetooth® on macOS 12.
10.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
11.
Wi-Fi® LED is lit in blue (QL-810W) or WLAN icon appears on the LCD (QL-820NWB) but the printer cannot communicate with other devices via Wi-Fi.
12.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
13.
What is the default User ID and Password for BRAdmin Light or Professional?
14.
When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
15.
Using Web Based Management
16.
If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
17.
Where can I find my Brother printer's serial number?
18.
(Video) 2-color Printing is not possible.
19.
What iOS mobile application can I use?
20.
Where can I download Brother iPrint&Label? (iPrint&Label)
21.
Using the Communication settings (for Windows)
22.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
23.
Use Remote Update to download files to your printer from an FTP server
24.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
25.
How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
26.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
27.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
28.
Using the Device Settings (for Windows)
29.
How to identify your Operating System (OS) for Windows or Mac
30.
What are the cleaning sheets for? When do I use them?