FAQs & Troubleshooting
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HL-5470DW
227 Results
1.
The print speed is slow.
2.
Change the printer driver settings (Windows/macOS)
3.
Reduce printing noise.
4.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
5.
Replace Drum
6.
Replace Fuser
7.
Replace Laser
8.
Jam Tray 1 or Jam Tray 2
9.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
10.
Can I print from and scan to iPhone, iPod touch and iPad?
11.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
12.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
13.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
14.
Replace PF Kit xx
15.
Jam MP Tray
16.
Page skewed
17.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
18.
Curled or wavy
19.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
20.
Turn the Toner Save mode on or off
21.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
22.
Cover is Open
23.
Printable area
24.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
25.
Duplex Disabled
26.
No Paper
27.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
28.
Size Error DX
29.
Jam Rear
30.
Add your Brother machine with AirPrint (macOS)