FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/hl5040_all.jpg)
HL-5040
167 Results
1.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
2.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
3.
Delete print jobs from the print queue.
4.
I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
6.
Functions supported in the Windows 7 built-in drivers
7.
The printer prints unexpectedly or it prints garbage.
8.
Print on both sides of the paper.
9.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
10.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
11.
The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
12.
What is Status Monitor and how can I turn it on?
13.
What is a "Generic PCL Driver"?
14.
What is a peer-to-peer network and do Brother printers work in that kind of environment?
15.
What driver package format is supported by my Linux distribution?
16.
Cannot print after a Windows 10 update (June 2020)
17.
I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
18.
Install the built-in drivers (For Windows 8 and Windows 10)
19.
How to identify your Operating System (OS).
20.
Can I print from or scan to Android™ Smartphone?
21.
Where can I get the drivers and utilities that work with Mac OS X 10.6?
22.
I cannot print from Mac OS X.
23.
What kind of barcodes can I print?
24.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
25.
How to clear the red Status light (led)? Why is the Status light (led) red?
26.
What kind of paper can I use?
27.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
28.
Printouts have a curl or wave.
29.
What is UPnP and SSDP?
30.
Black toner marks appear across the page.