1. 12/07/2024

"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?

2. 12/07/2024

Combination of fabric, thread and needle

3. 12/07/2024

"The "Start/Stop" button does not operate with the foot controller attached. Remove the foot controller." appears on the LCD.

4. 12/07/2024

"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?

5. 12/07/2024

"Attach the embroidery frame." message appears on the LCD. What does it mean?

6. 12/03/2024

Stitches are skipped

7. 08/03/2024

What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]

8. 08/03/2024

What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]

9. 29/02/2024

Introducing the Brother Artspira application

10. 20/02/2024

Fabric puckers

11. 06/02/2024

I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)

12. 02/02/2024

How to connect your machine and transfer data to Artspira

13. 23/01/2024

How to set up the wireless network connection with the wizard on the machine

14. 19/12/2023

How to embroider an appliqué pattern [Video instructions]

15. 11/12/2023

E92001 appears on the Artspira app screen.

16. 13/10/2023

Introducing Brother My Design Snap application

17. 13/10/2023

Introducing Brother My Stitch Monitor application

18. 12/10/2023

Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]

19. 11/09/2023

The App shows the message "No Supported Machines Found".

20. 28/08/2023

E96001 appears on the Artspira app screen.

21. 28/08/2023

M5613201 appears on the Artspira app screen.

22. 28/08/2023

M5612301 appears on the Artspira app screen.

23. 28/08/2023

M4345001 appears on the Artspira app screen.

24. 28/08/2023

List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)

25. 10/08/2023

How do I clean the race?

26. 10/08/2023

Tutorial videos on how to use the machine [Video instructions]

27. 24/05/2023

How do I sew hook-and-loop fasteners(hook-and-loop tapes)?

28. 18/05/2023

Machine does not start to sew.

29. 17/05/2023

How do I remove or attach the presser foot holder?

30. 15/05/2023

Basic procedure to sew stitches