FAQs & Troubleshooting
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FAX-837MC/ FAX-837MCS
35 Results
1.
How do I connect an External Telephone?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
How do I improve the copy or fax quality?
4.
Can an External Answering Device(TAD) be used instead of the built-in one?
5.
How can I clear the "PAPER JAM" error message?
6.
Can I connect my External Answering Device in another room and still receive faxes?
7.
What is Distinctive Ring and how do I program it?
8.
What does "NG" on the Transmission Verification Report mean?
9.
I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
10.
What does the pseudo-ring (double ring) indicate in the F/T Mode?
11.
How do I program the date and time?
12.
Why are my sent faxes always received with a black vertical line down the page?
13.
Can I reduce the size of a received fax on this machine?
14.
I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
15.
I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
16.
Can I confirm that the FAX was sent correctly?
17.
Can I print from or scan to Android™ Smartphone?
18.
Can I print from and scan to iPhone, iPod touch and iPad?
19.
I am experiencing problems sending a fax, what can I do?
20.
How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
21.
How does the "FAX/TEL" Mode work?
22.
What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
23.
Can I print a report that will show a listing of faxes I sent and received?
24.
My FAX/MFC will not Dial. Why?
25.
Do I need a telephone line to send and receive faxes with my Brother machine?
26.
My Brother machine has no power.
27.
"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
28.
How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
29.
When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
30.
Why can't I copy or send? All the keys just beep 3 times.