FAQs & Troubleshooting
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FAX-817/ FAX-817S
35 Results
1.
What does "NG" on the Transmission Verification Report mean?
2.
How do I improve the copy or fax quality?
3.
How do I connect an External Telephone?
4.
Can I connect my External Answering Device in another room and still receive faxes?
5.
What is Distinctive Ring and how do I program it?
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
7.
How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
8.
How does the "FAX/TEL" Mode work?
9.
My FAX/MFC will not Dial. Why?
10.
How do I know which receive mode to select?
11.
"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
12.
What does the pseudo-ring (double ring) indicate in the F/T Mode?
13.
How can I clear the "PAPER JAM" error message?
14.
When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
15.
Can I confirm that the FAX was sent correctly?
16.
Can I reduce the size of a received fax on this machine?
17.
Can I print from and scan to iPhone, iPod touch and iPad?
18.
I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
19.
I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
20.
Can I print a report that will show a listing of faxes I sent and received?
21.
Do I need a telephone line to send and receive faxes with my Brother machine?
22.
Can I print from or scan to Android™ Smartphone?
23.
Why are my sent faxes always received with a black vertical line down the page?
24.
When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
25.
Vertical streaks appear in my copies.
26.
Set up an answering machine (TAD) to work on the same line as the fax.
27.
I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
28.
How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
29.
I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
30.
What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?