FAQs & Troubleshooting
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DCP-J725DW
299 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
What is Brother iPrint&Scan?
3.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
4.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
7.
I still receive the error message "Paper Jam" after I removed the jammed paper.
8.
When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
9.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
10.
Replace Ink
11.
Can I print from or scan to Android™ Smartphone?
12.
I'm using Macintosh. What is the PreScan option used for?
13.
How do I load paper?
14.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
15.
Download a file from the "Downloads" section and save it to Windows 8 computer.
16.
I cannot start ControlCenter4.
17.
No Ink Cartridge
18.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
19.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
20.
Where can I find the ink cartridges for my new Brother machine?
21.
How do I know which side up my photo paper should be in the tray?
22.
Wrong Paper Size
23.
Load envelopes into my machine
24.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
25.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
26.
Print a web page from iPrint&Scan when using an Android™ mobile device.
27.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
28.
Unable to Print XX
29.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
30.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.